Billing, plans, and renewals
The plans, why billing is annual only, and how renewals and cancellations work.
The plans
- Company registration — free.
- Basic — annual, per rep, access to one facility organization.
- Premium — annual, per rep, access to multiple facility organizations up to a configured limit.
- Corporate — a flat negotiated annual rate for companies with 15+ reps.
Annual only
Every plan is billed once a year. There are no monthly plans and no per-visit charges. The current prices are always shown on the pricing page.
Renewals and cancellation
Subscriptions renew annually. You can cancel from the billing portal; cancellation stops future renewals and access continues through the paid term. Refunds, where they apply, are returned to the original payment method with the reason recorded.
Didn’t answer your question? A real person is happy to help.
Contact us