Know that every rep in your building is verified, accountable, and cleared to be there.
RepCertify replaces “we think they’re credentialed” with a green check your front desk can trust — and gives you a record of what actually happens at the door. Your practice pays nothing to use it.
Vendor access is a blind spot in most practices.
Four gaps open up wherever vendor access is managed by hand, at the front desk, between patients. RepCertify was built to close each one.
You don't know who's really in the building.
Reps walk into clinical space with a badge that could belong to anyone. There's no live check that the person at the desk is who they claim to be.
Promised lunches quietly vanish.
A rep books a lunch, your staff plans around it, and nothing shows up. Unless someone chases it down by phone or email, there's no confirmation loop and no record of who let you down.
Nobody knows what was pitched.
A rep makes a claim to a physician about a product. It's never written down, so there's no way to check it later or hold anyone to it.
Compliance is a spreadsheet you have to interpret.
Even when the data exists, it's buried in an enterprise dashboard built for a procurement committee — not a busy front desk.
Your front desk runs it between patients.
Check-in runs on a front-desk kiosk or tablet paired to the location, and it handles check-out as well; your own administrator pairs or revokes a device from your settings without waiting on us. A rep can also scan the location QR with their own phone when the desk is busy. Either way a live photo reaches your staff, who confirm it against the registered rep and see a single green check.
If a rep isn’t cleared, they can’t book a lunch or a visit in the first place, so the awkward conversation at the desk never has to happen.
Lunch & visit requests
Riverbend Medical Group · sample queue
Credentials current · policies accepted · screening clear
Certificate of insurance expired 3 days ago
Devon can fix the document and rebook himself — nobody at the practice has to chase him for it.
Every gap, closed — in plain language.
Verified, credentialed reps — before they reach a physician
Documents reviewed, OIG/SAM exclusion screening current, facility policies accepted. A rep isn't cleared until every requirement is green, and access recalculates the moment anything changes.
Identity confirmed by a person, not by a badge
The rep takes a live photo and your front desk confirms it against the registered rep — identity your staff decide on, not a badge that can be handed to anyone. A visit counts as photo-verified only after that confirmation; an arrival without one is listed as not yet verified instead of quietly counting as cleared.
A record of what your reps actually say
Pitch claims are captured and reviewable, so a physician can see what a rep told them last time — and your team can flag anything that wasn't accurate.
Lunches that are confirmed — or flagged before they fail
SMS confirmation at T-24h and T-2h, automatic no-show recording, and a per-rep reliability score. The meal sheet is built from your own schedule for that day — headcount, dietary needs, and allergies as hard exclusions a rep can never override, including the allergies of staff whose preferences stay private.
Materials filed automatically, checked before anyone sees them
Brochures emailed to your intake address are tagged to the right company, versioned, and kept out of physician view until they pass a structural file check and are recorded clean.
A live, plain-language compliance view — and audit-ready exports
See who's onsite and verified right now, per location. When someone asks for proof, export append-only history covering check-ins, claims, screening, and lunches.
Built for a clinical trust boundary from the first line of code.
RepCertify handles sensitive representative data — so the platform is designed around isolation, least privilege, and evidence you can hand to an auditor.
- Credential data model aligned to ANSI/NEMA SC 1-2020 — the voluntary healthcare vendor-credentialing data standard.
- Every query authorizes the facility and location before it returns a record — tenants are strictly isolated.
- Representative identity, documents, and check-in photos are treated as sensitive PII with least-privilege access.
- Audit history is append-only at the database layer — records can be added but never quietly changed or deleted.
- Exclusion screening fails closed: a stale or unavailable source can never produce a false “clear.”
- No patient data is collected anywhere in the product, by design.
- Uploads stay quarantined until they pass a structural file check — a container that does not parse as the type it claims, or that carries an executable or a macro, never becomes downloadable.
- A kiosk tablet pairs with a one-time code that expires in 10 minutes and locks after five wrong entries; the credential it receives works for one location for 30 days, and revoking the device stops it on its next request.
Reviewing us for your practice? The security & trust page covers each control in full, lists every subprocessor and the data it receives, and states precisely what the upload check does and does not catch.
See it against your own locations.
Tell us how your practice manages rep access today and we'll show you exactly where RepCertify closes the gaps — no generic feature tour, no cost to your facility.